In response to the Modesto residents who do not have a permanent mail carrier: You have my sympathy. I have the good fortune of having a regular carrier. Theresa has been delivering our mail for quite some time. We look forward to seeing her each day. She has a smile on her face and a friendly attitude. Our mail service couldn't be better. When you have a regular carrier, you develop a relationship with that carrier and service improves, resulting in happier customers and more productive employees.