Re “Robocalls vex, defraud customers” (Work & Money, March 8): I was intrigued by the article by Claudia Beck because I was hoping for new information on how to stop robos. I first heard about Nomorobo in an article (“More on crooks trying to steal your money,” Sept. 8) that I believe Jeff Jardine worte a few months ago. I immediately contacted Nomorobo. My experience was, and is, that in order to stop robo calls on my land-line I need to have a smart phone or other android device to set up with voice2go.
My internet, television and phone are through the major cable provider (Comcast). I suspect that other users of land lines have experienced the same thing with other well known landline phone companies. My issue is that neither Jeff nor Claudia offer concrete solutions. Claudia is right in that major land-line providers need to make changes. Perhaps the robo calls are valuable income to phone companies. Although I hate to say this, it may take legislative action at some level to stop the robo pariahs
Arlene Kennedy, Modesto