The Merced Police Department is warning residents about an e-mail scam involving a message purportedly sent from Bank of America.
A Merced resident told police Wednesday that he received a suspicious e-mail asking him to complete an attached document to "ensure reimbursement under this guarantee." Merced police contacted Bank of America security and confirmed that the message is a scam designed to obtain customer information.
Banks and other financial institutions seldom, if ever, ask for personal information or account information in an unsolicited e-mail, Merced police said. If anyone has submitted information to a Web site because of an unsolicited e-mail, they should contact their bank about potential identity theft.
If you become a victim of identity theft, you should also call the Merced Police Department at (209) 385-6912 and obtain a police report.
The faked e-mail reads:
We understand how important information security and privacy are to you.
To provide you with greater peace of mind, we have developed the Bank of America Online Banking Security Guarantee. It adds an extra layer of security on your account your Bank of America Online Account is fully protected from frauds, you will be reimbursed 100% for any resulting losses incurred on your account..
To ensure reimbursement under this guarantee, there are a few steps you'll need to take.
Please Click Here to activate Online Banking Guarantee
Click Here To Start
Bank of America
Please do not reply to this automatically generated email message.