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Scam Alert: Devil's in details

THE SCAM: Phony Better Business Bureau complaint

HOW IT WORKS: The Better Business Bureau again is warning of an e-mail scam using its name. It comes in the form of an e-mail that details a supposed complaint the bureau received and has an attachment that supposedly contains more "details." BBB officials say the attachment carries computer viruses that give the sender access to personal financial information stored on the victim's computer or entered on a Web page.

WHAT'S AT STAKE: Your computer and your personal financial information

HOW TO BEAT IT: Be careful if you haven't made complaints or inquiries to the BBB. Addresses recently used by scammers include:;; or BBB OnLine Don't open attachments. Instead forward them to For more information, read the alert at under "Announcements."

Contact Bee staff writer Ben van der Meer at or 578-2331.

For past Scam Alerts, go to