Why are numbers in the Modesto Irrigation District low-income program decreasing, despite Stanislaus County having one of the highest unemployment rates and largest number of low-income customers? New program management and policies have added difficult requirements to stop low-income customers from signing up. MID has sign-up requirements only matched with one other utility in the state. Shame on you, MID.
The program was designed to help those in need, but MID doesn’t want to be a social service program, even though the public benefits funds are supposed to be used to help struggling low-income families, not to be spent on solar programs. Requiring an IRS form for low-income and disabled customers is unique among all utilities in the state or country, and the requirement for a doctor’s signature is also unique. Please, board members, ask how many other utilities require these stringent sign-on requirements. Please stop punishing the poor for being poor and use these funds for what they are intended. Ask your CAP Committee about these unwanted changes. They know if you’ll ask. Help deserving customers get the discounts they deserve, including low-income Latinos that become intimidated by the current requirements.