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July 29, 2009

WorkWise Blog Tip: E-mailing

E-mailing is a fact of life at work and trying to get work, whether you bumble or rip through the keys. Of 250 executives interviewed by The Creative Group (, 80 percent reported e-mail bloopers.

One executive reported that an employee sent him his resume when he meant to send it elsewhere. Another employee e-mailed a job offer to the wrong applicant. Another broadcasted confidential salary information all over the company. Yet another e-mailed a nasty remark about his supervisor and shortly found himself without a job. Then there was the person who drafted an angry communication with a customer, planning not to send it. But he did.

These incidents tell you:

- Not to use e-mail at work to job hunt.

- To rehearse angry retorts in Word or WordPerfect, not e-mail.

- Verify addresses before you send anything out.

The Creative Group advises you not to "hit 'send' when you're seething" and beware of sending carbons or hitting "reply-all." In sensitive situations, don't put your distribution list in until after you've entered a message. You're more likely to say what you need to say and select the correct recipients whether you're job hunting or job keeping.

Dr. Mildred Culp welcomes your questions at Copyright 2009 Passage Media.

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