Motorola responds to stories on business deals

April 11, 2014 

We’re disappointed that your paper’s coverage of emergency radio systems serving cities and regions in California and across the nation contained misinformation and innuendo.

Suggesting that contracts used to purchase the systems are suspect merely because they do not fit a generic, competitive-bid model demonstrates your unfamiliarity with the procurement process and casts aspersions on the integrity of Motorola Solutions and the government officials with whom we do business.

For more than 80 years, Motorola Solutions has developed state-of-the-art technology to support the challenging and demanding missions of public safety. Customers choose Motorola because it has remained committed to serving these dedicated professionals by closely listening to them and responding with innovative solutions that meet their needs. This longstanding commitment to better serve our customers in the face of increasing competition is what drives our desire to remain the market leader.

The contracts Motorola enters with public safety customers are consistent with applicable laws and regulations. These agreements include expert-driven, detailed technical specifications, performance requirements and deployment timelines to deliver the new system at a firm fixed price. This process ensures procurements are performed in a manner that achieves cost savings for taxpayers and enables faster implementation, which is an important consideration for equipment that serves as a lifeline for first responders.

Motorola is proud to have been an early participant in Project 25, a user-driven open forum that sets standards for interoperable, mission-critical voice communications on land-mobile radio systems. The P25 standard has been endorsed by the federal government to ensure the interoperability of public safety communications equipment.

Motorola offers a full range of P25 solutions that balance features, needs, and costs for seamless communications across agencies and jurisdictions so they can coordinate during a joint response. Selecting among these options does not make the radio “proprietary,” but it requires the customer to make certain operational decisions relative to accomplishing interoperability. However, it would be a disservice to public safety, and to the communities they serve, to limit their equipment choices and customer-focused innovation.

TOM McMAHON

Director, Global Communications and Government Affairs

Motorola Solutions

Washington, D.C.

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