Thank you for the wonderful piece on Kaiser ("Kaiser seen as health care reform model," Feb. 24, Page A-1). I had triple bypass surgery three years ago, and the people there were absolutely the very best. If it weren't for them and their quick action, I wouldn't have made it out of emergency.
Their reputation a few years back was terrible, I know. But they have done a wonderful job establishing themselves as the industry standard.
CHARLES CHAVEZ

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