A different experience

October 25, 2011 

Regarding "Memorial ER horror stories" (Oct. 15, Letters): Emergency rooms receive a lot of criticism for long waiting times, and we did experience that recently at Memorial, but during our eight-hour visit, we also met a wonderful group of dedicated, efficient professionals who patiently and kindly cared for the needs of everyone who walked through their doors.

Thank you to everyone who cared for our needs.


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