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Saturday, Jul. 24, 2010

Bass Pro thrives in retail wilderness

Destination shop defies bleak setting, difficult economy

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MANTECA — The grand entrance to Bass Pro Shops in Manteca hardly offers a clue to what is inside.

A huge facade of faux giant redwood logs and embedded stone gives you the sense that you're entering either a rustic-themed grand casino or the latest Disneyland log flume ride.

And that's exactly what the Springfield, Mo.-based management of the 53-store national chain wants.

Bass Pro Shops wants your heart to beat a little faster and your eyes to open a little wider in wonderment as you enter their 120,000-square-foot big-box destination outlet for the outdoors set.

"When the company builds these buildings, they want them to be a destination, to be a place people will drive hours to come see," said Manteca store manager Dan Dugger. "When you're inside, you feel like you're in the outdoors. You're comfortable, and it's a great place to take your kids. That's what we want."

The Manteca store opened in October 2008 and remains the lone Northern California location; the only other store is in Rancho Cucamonga. The company plans to open stores in Bakersfield and at the railyards in Sacramento, but is waiting on developers in both locations.

Yes, the Manteca store was a risk, opening in difficult economic times. Those times are reflected in the rest of the development where it's located, the Promenade Shops at Orchard Valley.

The anchors, including Bass Pro Shops, J.C. Penney, Kerasotes Showplace 16 movie theaters and Best Buy, are in place. But the huge, 72-acre development has only one restaurant -- a Red Robin -- and a drive through the interior portion of the center reveals retail pads not only vacant but never occupied or even improved.

"I keep asking the developer, and I don't know what they have planned," Dugger said. "I hope they fill it soon. I know they had plans for outlets, but the economy has changed everybody's timetables as far as packing this place."

Keeping up without the Joneses

Although additional retail within the Promenade Shops development would help all the current tenants, Bass Pro Shops has done quite well without neighbors.

Dugger said he couldn't talk about the number of customers the store entertains, but the Manteca Bulletin reported in April that 2.7 million people walked through the store's grand entry in 2009.

In other words, 200,000 more people visited the Manteca store in 2009 than paid for admission to see all three of Oakland's major sports teams -- the A's, Raiders and Warriors -- during their most recently concluded seasons.

"It's a pretty good number," Dugger said. "It's been great for us here. It's been good for the community and good for us.

"This is a great outdoors area, and a lot of people have been hungering for a store like this, where you can get everything you want in one spot and not have to go to five different places."

Avid outdoorsman Mike Dunlavy of Valley Springs felt the lure of the store last week. After a morning appointment in Lodi, he decided Bass Pro Shops was close enough for a quick swing through before driving back home.

"I hunt and shoot just about everything, from birds to moose," said Dunlavy, who came to check out game cameras but was looking at a camouflage backpack. "If I don't get something here, I'm getting it through the magazines.

"This store has everything. The prices are about the same everywhere, but if you come here you don't have to order it, pay for the shipping and handling and then wait for it."

Dunlavy is part of the chain's consumer core -- the hook-and-